Payment Policy

At Bleak Cloth, we want your shopping experience to be as seamless, secure, and convenient as possible. Below is our payment policy to ensure transparency in all transactions. By making a purchase on our website, you agree to the terms outlined here.

Accepted Payment Methods

We offer a variety of payment methods so you can choose the one that’s most convenient for you. The following payment options are accepted:

  • Credit Cards: Visa, MasterCard, American Express
  • Debit Cards: Visa Debit, MasterCard Debit
  • Discover: Pay securely with your Discover card
  • Diners Club: We also accept Diners Club cards
  • Apple Pay: Easily and securely pay using your Apple Pay account

All payments are processed through trusted, secure payment gateways to ensure your financial details remain safe.

Payment Processing

After selecting your items and proceeding to checkout, you’ll be prompted to provide your payment details. Please note the following:

  • Order Cut-Off Time: Our order cut-off time is 5:00 PM (GMT). Orders placed after this time will be processed on the following business day.
  • Order Confirmation: Once your payment is successfully processed, you will receive an email confirming your order with all the details.

If your payment is declined, you will be notified, and we will not process your order until you provide valid payment information.

Currency

All prices on the Bleak Cloth website are listed in GBP (£). If you are shopping from outside the United Kingdom, please be aware that your payment provider may apply foreign transaction fees.

Security

Your privacy and security are very important to us. Our website uses SSL encryption to protect your personal and payment information. We also comply with the General Data Protection Regulation (GDPR) to ensure your data is securely handled.

Discounts & Promotions

If you have a discount code or are using a promotional offer, you can apply it during checkout. Please note:

  • Discount codes cannot be combined with other promotions unless otherwise stated.
  • Promotional discounts may be subject to certain terms and conditions, which will be provided at the time of the promotion.

Payment Issues

If you encounter any issues with your payment or need assistance with a transaction, please get in touch with our customer service team:

  • Email: support@bleakcloth.shop
  • Phone: +44 7360 249795 (Business Hours: Monday to Friday, 09:00 AM - 05:00 PM GMT)

We will assist you in resolving any payment-related issues as quickly as possible.

Refunds & Order Cancellations

For more information on refunds and order cancellations, please refer to our Refund and Return Policy. Refunds will be issued to the original payment method used during checkout, and we aim to process refunds within 7 business days after receiving the returned items.

Taxes

All applicable taxes (including VAT) are included in the price of products at checkout. The amount you see at checkout is the total price you will pay if you are located in the United Kingdom.

Thank you for shopping with Bleak Cloth! We are committed to providing you with a smooth, secure, and enjoyable shopping experience.